Questions To Consider While Planning Digital Workplace Strategy

The covid-19 pandemic forced businesses to work remotely as the world was following strict social distancing and stay-at-home rules. Even today [post-Covid-19], employees are working remotely and business needs to create a digital workplace. Working remotely and digital workplace differs.

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The digital workplace is a strategy that helps to enhance employee participation, engagement, and agility via a more customized work environment. Digital workplace strategy concentrates on digital employee experience that fulfills their needs.

Take help from professionals at Digital Workplace Group for your global intranet program. No need to go on a digital journey alone, book a complimentary consultation with DWG to discuss your digital workplace strategy.

Questions to consider while planning digital workplace strategy

How will the digital workplace environment improve the digital employee experience?

Intranet is evolving and the touch point employees have with their company plays a huge role in keeping them engaged, informed, and motivated. The workplace tech environment is important for creating a better digital employee experience.

Competition is tough and depends on how effectively you manage your hypermodern business. Large businesses with widely distributed workforces need to adapt to rapid technological evolution. Take strategic steps to implement modern tools for keeping every employee completely informed.

It needs to blend with work/life balance – remote workability and flexible hours. It means businesses have to offer their workforce including the front-line, offline, and non-desk employees a mobile–digital employee experience.

The mobile will allow your employee to interact with co-workers and share information from anywhere and at any time.

This makes a difference in acquiring great talents and retaining them with the optimistic employee experience needed for companies to strive in this increasingly competitive market.

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What factor is pushing digital workplace communication?

Changes in workplace demographic are the key factor of advancement in digital workplace communication. The multigenerational workforce is the consistent individuality of this shift. Regardless official BYOD [bring your own device] policy, 67% of employees use their personal mobile at work.

Millennials are the largest group involved in the labor force, so businesses need to recruit them. Millennials feel motivated and engaged when they are allowed to use their phone even for business purposes.

What are major use cases suitable for a digital workplace?

Digital workplace common uses cases are –

  • Communication – Sharing different time-critical data.
  • Knowledge – Ease of findability of structured data.
  • Processes – Covers HR, CRM, and ERP processes.
  • Collaboration – Essential for effective teamwork.

What are key target groups suitable for a digital workplace?

  • Knowledgeable workers are the main users.
  • Desktop workers in HR, purchase, and accounting departments for daily routines.
  • Non-desk workers like external partners, temporary workers, remote labor force, and more not on the premises need internal access to the business database.

In this connectivity era, going mobile on personal employee mobile phones allows better the effectiveness of digital workplace strategy.

What’s the roadmap of digital workplace strategy?

After you define the use cases, match them with the target groups inside the company. The approach is gradual but starts with communication and from there updating the processes, collaborating platforms, etc.

Digital workplace strategy implementation is an ongoing project and not a one-time thing. Take workforce insight followed with consistent feedback combined with digital presence and senior management participation.

To build a more efficient and effective business including a solid digital workplace strategy to have an employee app created. It will be the façade of the intranet and a central communication hub with in-built CMS, which is suitable for desktop and mobile devices.

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